Critical Take note: Recognize: This bike is marketed for off-highway or observe use only. It really is velocity and electric power limited to adjust to federal, state and local regulations.
For thirty times following the shipping date we can easily switch any component that's deemed faulty from production.
We want to be sure to are happy and also have a satisfying Total practical experience after obtaining our solutions. That getting said, we have some aspects about our Shipping and Return policies below.
We may well elect not to acknowledge or authorize return of products which are certainly not in their unopened, first packaging, or happen to be altered or modified with 3rd-get together or aftermarket pieces or parts.
We accept returns within thirty days of first ship date so long as the item is in the first sealed products box, unopened, and undamaged.
Bikes are big and high-priced to ship, and as you experience it it can be applied, and we don't give any returns on the bike Unless of course it's dead on arrival. We're not a rental retail outlet, and really advocate doing all your investigation right before finishing your invest in with us.
Please do not bypass this restriction or modify it to go a lot quicker.. The buyer usually takes comprehensive obligation of the proper use of the product which may or may not conform to all applicable legal guidelines in the region it's ridden.
As soon as the item has long been returned to us and has become ascertained to get complete (such as the “initial sealed” products box, With all the unit website in its first packing materials) and undamaged.
I conform to the conditions and terms and think obligation for: Making certain the age on the rider is a minimum of 16 several years outdated.
We understand that often an item is probably not Everything you anticipated to get, and in that unlike occasion we invite you to assessment the following phrases connected to returning an item.
Also this bike is offered Using the 38ah battery up grade. The upgraded battery gives you a number of added miles of variety and uses the Samsung 35E mobile as opposed to the regular Panasonic PF mobile.
Your Surron might be shipped as freight from our Southern California warehouse so it's not your regular tiny packet supply truck that may deal with it. When the shipping tackle you applied is usually a household one then the shipping day which is revealed around the tracking method is likely not the day that they can provide it to.
Since we use Freight LTL, sometimes not all destinations are deliverable. We'll Permit you know and ask for an alternate handle in case we will not deliver to in which you live.
Sur-Rons are a little bit huge and weighty for delivery, so we mail all our bikes employing a Freight LTL support. All shipments will require a shipping appt. so please double Verify you involved the ideal e-mail and telephone number so our Freight provider can arrange your delivery!
If a bike includes a slight cosmetic concern (like a scratch, or chip to the paint), We're going to make an effort to arrive at an inexpensive lower price but this is not grounds for guarantee substitution or for just a return.
The Surron is made for severe off street riding and We have now completed tests with many drops that confirm the suspension system to the Sur Ron is rock reliable.
Fill with your email down below to request a new password. An e mail might be sent into the deal with down below that contains a link to confirm your electronic mail handle.
When you receive a transport notification, it is simply too late to terminate the order and you need to request a return.